Prev Article：Chapter 5 Instrument Maintenance
The MQ4 model is an ultra-portable qPCR system with a large 10-inch touch screen for integrated operation. The product is developed based on our multi-channel fluorescence imaging optical system with CMOS bio-image sensor. The product can be widely used in universities and research institutes, CDC, Entry-Exit Inspection and Quarantine Bureau, Public Security Criminal Evidence Identification Center, veterinary stations, food companies and pharmaceutical companies.
Chapter 6 FAQ
No. | Failure Phenomenon | Cause Analysis | Processing |
1 | The screen shows a black screen | Screen motherboard damage | Must replace the screen motherboard, please contact with the supplier or manufacturer |
If the screen lock function is incorrectly operated, the screen enters the black screen standby mode | Close the lock screen, and enter the test interface directly after the startup | ||
Screen damage | Need to replace the screen, please contact the supplier or manufacturer | ||
Software prompts "Abnormal auxiliary heating | Auxiliary temperature selftest abnormal | Please restart the instrument first to confirm, if still can not solve please contact the supplier or manufacturer | |
Abnormal heat-up curve of hot cover | Power supply problems | Verify that the power is plugged in properly | |
Hot cover assembly problems | Please restart the instrument first to confirm, if still can not solve please contact the supplier or manufacturer | ||
2 | Unable to turn on | Power supply problems | Verify that the power is plugged in properly |
Switch or power cable damage | Please restart the instrument first to confirm, if still can not solve please contact the supplier or manufacturer | ||
3 | USB flash drive export failed | The USB disk is not in good contact | Reinsert the USB flash drive for confirmation |
Can try to use WIFI, Bluetooth export function | |||
If the problem persists, contact the supplier or manufacturer | |||
4 | HID connection exception | Screen communication exception | Please restart the instrument first to confirm, if still can not solve please contact the supplier or manufacturer |
5 | No experimental data after instrument operation | Incorrect setting of experimental parameters | Verify that the thermal cycling parameters and sample parameters are set correctly, and set the fluorescent markers |
6 | Report upload and print function exception | WIFI setting error | Please check if the instrument WIFI setting is correct, please connect to the network correctly |
7 | Test time and report time are not synchronized | Time synchronization without network connection | The default time is used when the device is not connected to the network. Please connect to the network for immediate time update |
8 | Software prompts "Please close the hot cover" | Instrument flip cover is not closed in place | Re-close the flap to ensure it is closed in place. |
Professional Portable qPCR System Manufacturer - Anitoa
Anitoa is a professional R&D and manufacturing company of molecular diagnostic qPCR instruments and reagents, with independent intellectual property rights of core chip technology, optical technology, rapid heating, microfluidic control and supporting reagents and other patented technologies, so that the instruments developed by Anitoa are characterized by quick and easy small instruments, allowing the development of expensive and complex large PCR instruments into truly portable POCT products.